SHIPPING POLICY
AllrangeKit™ kits are usually delivered within 2-8 business days after ordering, and within 1-2 business days if you select the expedited shipping option.
Sample Processing Timeline
- Sample processing begins after arrival at the lab, and test results are usually provided as soon as testing is complete.
- After registering for the test, you can check the status and expected result date in real time on the results dashboard.
* Shipping Notes
1) As the courier company may scan the package in advance before delivery, it is recommended to allow at least 2 days between the delivery scan and actual receipt.
2) Recently, delivery delays or abnormal tracking errors may occur due to circumstances with the courier company, so if there is no change in the delivery status for more than 5 business days, please contact Customer Support.
* Shipping Fee
Shipping costs to the customer and return of the specimen to the laboratory are included in the AllrangeKit™ purchase price.
* Shipping carrier inquiries
1) USPS
Delivery Times Overview
Standard Delivery
Most orders arrive within a week
Expedited Shipping
Fastest available shipping option
Lab Processing
Results typically available within a week of lab receipt
Key Shipping Features
- Free shipping included in kit price
- Return shipping to lab covered
- Real-time tracking available after registration
- USPS delivery nationwide
- Expedited shipping options available
Important Reminders
- Allow at least 2 days between delivery scan and actual receipt
- Contact Customer Support if no status change for more than 5 business days
- All delivery times are estimates and may vary based on location
- Sample processing begins only after lab receives your specimen
Need Help with Shipping?
For tracking or delivery questions, contact USPS directly or reach out to our Customer Support team.